Everything But The House
Reviews and Complaints
I'M HERE TO SEE OTHERS REVIEWS.
User's recommendation: CAVEAT EMPTOR
Not happy
- Beautiful pieces they show in the photos for bidding
- It is fun to look at all the choices
- Website is very nice but deceiving
Preferred solution: Let the company propose a solution
User's recommendation: I have enjoyed a number of items I have purchased, but beware of details.
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Verified ReviewerSomething Funky Going on
- See my notes
Win or not
Preferred solution: Explain how you can tell me I won, then I didn’t win
MISLEADING ITEM DESCRIPTION & PHOTOS
I purchased a Henri Bendel Tic Tac Toe game thinking all the pieces were there. I didn't even know a piece was missing until I gifted to my sister. The company purposely left some pieces off the board when taking the photos to hide that one piece was missing. I am beyond disappointed with their customer service.
I was told by a horrible customer service agent HAP that they sell used items and some items need to be replaced. No *** sherlock. Thank you captain obvious. They would not take a return outside of the 30 days. I didn't even do anything with that item until I gave it to my sister. The entire time I assumed all pieces were there since it said all original packaging included.
I never expected a brand new item. I just expected all the pieces of the game to be there. Why would I want a tic tac toe game without all the pieces?
They don't put enough information in their item descriptions. They do this purposely to mislead their customers so they can make a sale. What a sad world we live in!
They listed a minor scratch on the game board and original packaging included, but somehow failed to mention something major like 1 MISSING GAMEBOARD PIECE. It is disappointing a company with these morals and values even exists. They will do whatever it takes to make a sale.
To me, it is the principle, you need to acknowledge your wrong doings instead of blaming the customer. How do you expect to get returning customers when you purposely lie and cheat? I feel lied to and cheated. I should've read all the reviews before trusting the company. The company has bad reviews from employees as well as customers. What a shame!
I can’t open my account.
- Diversity of offerings
Pottery shipped with no packing
Preferred solution: Full refund
Complaint
- Diversity of offerings
- High shipping costs
Preferred solution: Deliver product or service ordered
EBTH is not a company to purchase from - the descriptions are not accurate
I was contacted, and told that this issue will need to be turned over to fraud/risk for some reason
I took it to a watch specialist and they said that the watch was damaged and should have been sold for parts not as an antique. The specialist also said that the water damage was bad and that there was pitting on the face that was not disclosed. There were replaced parts and none of this was disclosed. EBTH refused to do anything.
~I have never been so disappointed.
I will never buy from them again. I paid 3500 for the watch, and the specialist said it is works maybe 100.
- Diversity of offerings
- Website is very nice but deceiving
- Very misleading item description
- Unethical
Preferred solution: Full refund
Representative ripped me off bought my forty thousand dollar piece of artwork then pulled it out of auction with help of staff at EBTH
- Yes i got conned
Preferred solution: Let the company propose a solution
Need to pay a bill?
- Diversity of offerings
- Good items and convienient system
- Diff to ask questions about an item
Preferred solution: Let the company propose a solution
Auction result not handled honestly
- Good items and convienient system
Preferred solution: Deliver product or service ordered
Refund for damaged merchandise
Preferred solution: Full refund
What i thought was a GREAT AND REPUTABLE place isnt
- Fake and fraudulent items
Preferred solution: Full refund
Would Not Recommend
- Free initial survey
- No minimum opening bid
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Huh?