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Everything But The House - Customer Service Does Not Exist
Everything But The House - Customer Service Does Not Exist
Everything But The House - Customer Service Does Not Exist
Everything But The House - Customer Service Does Not Exist
I have had problems with several of the items purchased from them and I have finally learned to avoid the site lest I be tempted to try again. I bought a collection of Russian Lacquer Boxes where their condition was listed as "good."Pictures of very few of the 18 items...
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#1361372
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Everything But The House - Horrendous. Everything that could go wrong went wrong.

Horrible experience with staff in Baltimore . Don’t do it! Use anyone else except this company. It was a nightmare from the go. Horrible management, a total train wreck.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
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#1352137
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Everything But The House - If you expect to make money....

Better to sell yourself at a yard sale. Otherwise you are practically giving things away.
#1347973
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Everything But The House - Poor customer service and shipping

I ordered a set of chairs of 4, they are one month late, I still don’t have them because in the end they were delivered to a wrong address. The customer service did not know where those chairs were located the whole time. I just hope now they will arrive one day...
1.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1347119
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So I painstakingly create pictures of all the books I wanted to sell. It was over 100 of them. Including a true first edition first printing of Gravity's Rainbow by Thomas Pynchon And a signed Shel Silverstein Where the Sidewalk ends first edition first printing. I...
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#1346489
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I worked at EBTH and have been a buyer in the past (never again!). The shipping is beyond outlandish.. plus lots of unethical things happening at various levels. They sold my friend a silver plated piece by listing it as sterling silver (fraudulently), so he paid far...
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1.6
I didn't like
  • Fraudulent listings and outrageous shipping
#1345360
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Everything But The House - Significant Damage Not Shown
When contacted about the damage, they refused to do anything (refund, partial credit, nothing) about vintage rug that had extensive repairs that were not shown in auction photos. Their description did indicate repairs and other damage; however, the auction photos did...
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1.0
#1341597
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Everything But The House - Broken cabinet

The operator said it will take several days for the claims department contacts me. Why?
#1332321
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I ordered 2 items that came from the same sale. Only half of it was delivered. EBTH does not reply to emails or questions. They only use one tracking number for the sale there is no way to know if it has been sent. Beware of buying multi items and do not count on the...
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2.1
I didn't like
  • Customer service
#1331780
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I successfully bid for over a thousand dollars of items but when it came to shipping those items EBTH then wanted me to pay shipping that far exceeded the cost of the items because they refused to do combined shipping because this is where they make money. They are in...
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#1323994
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