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Everything But The House - No customer help

Cannot sign in Agent needs to help me now
#1446422
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Everything But The House - Terrible Customer Service and Product not as described.

Bought a watch which was advertised as working, but did not. Sent back to them after multiple email discussions. First they said they did not receive, then that they would refund, followed by another saying they would not refund. Slow to acknowledge receipt of return and stated it just needed a battery. Complained to credit card company and ebth sent them a 46 page reply as to why I should pay. Bottom line: they have my money, and acknowledged return of the watch (which they still have). For all I know they may have resold. I would never look at another thing on this site. Experienced EBAY user and not new to auctions. Don't take the risk! Most of the reviews of this company are negative.
#1441092
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Everything But The House - Love EBTH!

This company is great!!!! Love EBTH
4.9
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1438915
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I have made quite a few purchases from EBTH, but I have had things delivered that were broken ( and you jump through hoops to get reimbursed !), I have had EBTH tell me to pick up an item 75 miles away and then not show up ! and I have had an item that just never...
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Anonymous
Katrina

Hello - your experience is eerily similar to mine. The only way they took me seriously, and actually did anything, was AFTER I submitted a claim on the Better Business Bureau ...

1.0
#1438148
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Everything But The House - PROBLEM

I have a problem with a bid/purchase. No one will call me back although I went thru their website leaving my contact info and request for a response. Today I called this # and the girl said, "I'll have them call you". Very very frustrating
#1433679
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My experience with EBTH is thousands spent. Time wasted. Parcels received incorrectly wrapped. Items broken. Unhelpful staff. No refunds over $1000 lost plus another $700 in shipping. What is so sad is that EBTH found a niche in a crowded internet market. They could...
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Anonymous
Katrina

I too have been swindeled by EBTH. However, I contacted the Better Business Bureau and they responded and refunded my money on one item. I am still working on getting refunded...

#1424118
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We all need to stop writing reviews and TAKE ACTION- Call the Better business bureau- your ATTY Generals office (consumer protection bureau) Contact me to start a class auction suit. bravo1717@gmail.com
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Anonymous
Katrina

YIPPEEEEEEEEE! I absolutely agree with you. It wasn't until I contacted the Better Business Bureau, that I rec'd a refund on an item. EBTH should be out of business and in jai...

#1413613
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They are scam artists- both on the estate side and selling side- I purchased 9 items, NOT, one of them was worth it as described or photographed - In fact all items where either broken, cheesy or misrepresented I tried to get refunds- and received threats- FROM Heather...
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Anonymous
Katrina

I agree with everthing you wrote. They are shady, unethical, purposely write vague descriptions and should be out of business. I contacted the BBB for one item and it was only...

Anonymous
Sergi

EBTH is #1 in Russia community. We bid with high confidence, we never loose!

1.3
I liked
  • Website is very nice but deceiving
I didn't like
  • Very misleading item description
  • Unethical
  • Misrepresentation of items
#1411309
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Everything But The House - Sold a gold plated fake as a genuine Rolex
Everything But The House - Sold a gold plated fake as a genuine Rolex
Everything But The House - Sold a gold plated fake as a genuine Rolex
Everything But The House - Sold a gold plated fake as a genuine Rolex
Yesterday this company sold a fake gold plated watch as a genuine Rolex for $2050. While the item was still for sale, I alerted them via email and online customer service about this item when the bidding was at $1700 and asked them to withdraw it from bidding. The...
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FavorableMarineToad
FavorableMarineToad

Interesting. This is probably EBTH posting here anonymously, with hideously poor grammar. No one from EBTH has answered any of my questions directly. The only reason they know...

Anonymous
knowledgeable source

Rolex sold gold plated oyster perpetual watches in the 70's, Reference # 1550 also called gold capped. They are very common and are sold by many reputable dealers globally. Th...

I liked
  • Diversity of offerings
I didn't like
  • Very misleading item description
  • Fraudulent listings and outrageous shipping
#1409596
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Everything But The House - BEWARE - poor quality, liars and inept employees

After complaints, and over 1 month, they shipped a rug by driver. Spent about $350 for shipping. Why not ship a rug by FedEx, UPS or USPS? Inept employees do not return calls. Then lie about return calls. Product quality is very poor as descriptions are not the truth. I lost almost a thousand dollars with this terrible company.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1406514
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