Resolved: Everything But The House - Issues with entire experience
I worked at EBTH and have been a buyer in the past (never again!). The shipping is beyond outlandish..
plus lots of unethical things happening at various levels. They sold my friend a silver plated piece by listing it as sterling silver (fraudulently), so he paid far more than he should have. When he tried to resolve it, he was told it was โtoo lateโ and there was โnothing they could doโ. I was personally uneasy with being employed by an unscrupulous company and left earlier this year.
Be aware: Upper management does not care one iota about the ongoing issues with shipping / service / fraudulent descriptions / poor condition of items. They just want to turn a profit (โbillionsโ according to a local news article.. lolz). They want it to be โlike Amazonโ according to upper brass - but only in the sense that employees are treated like garbage and tracked/timed to the second.
Believe me, theyโd rather spend money to GPS-track their staff than, say...
figure out how to combine several small items from one order into a single shipping box. But hey, that must be rocket science, amiright?
Reason of review: Not as described/ advertised.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
Everything But The House Cons: Fraudulent listings and outrageous shipping.
Location: 697 Wilmer Ave, Cincinnati, OH 45226, USA
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